Faversham Literary Festival collects the minimal amount of personal data required for the following purposes
Tickets processing (name, address, postcode, phone (optional), email address, ticket-payment confirmation)
Our Friends of the Festival Scheme (name, address, postcode, phone (optional), email address)
Competition entries (name, address, postcode, phone (optional), email address, competition entry text)
FLF Newsletter
Event Attendees
Ticket-holding customers consent to Faversham Literary Festival collecting this information for a limited time period in order to process tickets and customer entry to our events.
For ticket-holders, all personally identifying data is removed from our database after a 12-month period after the end of the festival for the purposes stated above.
Friends of the Festival Membership
In the case of Friends of the Festival membership we remove data of members who do not renew membership after no longer than a 12-month period following the most recent festival at the time your subscription ended. Otherwise your membership details continue to be retained while your membership is ongoing.
Story Competitions Entries
Competition entrants' information: For non-winning entries your personal details are kept no longer than a 12-month period following announcement of the competition. For winning entries, your first name, surname and story title are published for 18 months. Past competition winners' name and story remain published after 18 months in recognition of past competition winners. Past winners/runners-up may request removal of details from our site within a 30-day period by contacting us via email.
FLF Newsletter
We retain your first name and email address as long as you remain subscribed to our newsletter. All personal information is removed from our servers when you unsubscribe.
- Your details are collected and secured using the best available security standards
- Your information is only used for the intended purpose
- We do not share your details with third parties, other than our payment providers for the purpose of completing your payments
- We do not collect any sensitive credit/debit card information. Card details are collected by our payment-processing partners: STRIPE PAYMENTS UK LTD, PAYPAL LIMITED and SQUAREUP (UK) LTD
- We remove personally identifying information from our database following the retention period stated in this policy
- We are registered with the UK ICO to ensure compliance and data protection
Enquiries regarding this policy should be sent to:
The Organisation |
Faversham Literary Festival |
DPA |
DPA means the Data Protection Act 2018 which implements the EU’s General Data Protection Regulation. |
Register of Systems |
A register of all systems or contexts in which personal data is processed by the Organisation. |
Responsible Person |
Any person(s) having administrative responsibility of protected data pertaining to ticket clients of The Organisation or users of The Organisation website. |
The Organisation is committed to processing data in accordance with its responsibilities
under the DPA.
DPA requires that personal data shall be:
a. processed lawfully, fairly and in a transparent manner in relation to individuals;
b. collected for specified, explicit and legitimate purposes and not further processed in
a manner that is incompatible with those purposes; further processing for archiving
purposes in the public interest, scientific or historical research purposes or
statistical purposes shall not be considered to be incompatible with the initial
purposes;
c. adequate, relevant and limited to what is necessary in relation to the purposes for
which they are processed;
d. accurate and, where necessary, kept up to date; every reasonable step must be
taken to ensure that personal data that are inaccurate, having regard to the
purposes for which they are processed, are erased or rectified without delay;
e. kept in a form which permits identification of data subjects for no longer than is
necessary for the purposes for which the personal data are processed; personal
data may be stored for longer periods insofar as the personal data will be processed
solely for archiving purposes in the public interest, scientific or historical research
purposes or statistical purposes subject to implementation of the appropriate
technical and organisational measures required by the DPA in order to safeguard
the rights and freedoms of individuals; and
f. processed in a manner that ensures appropriate security of the personal data,
including protection against unauthorised or unlawful processing and against
accidental loss, destruction or damage, using appropriate technical or
organisational measures.
a. This policy applies to all personal data processed by the Organisation.
b. The Responsible Person shall take responsibility for the Organisation’s ongoing
compliance with this policy.
c. This policy shall be reviewed at least annually.
d. The Organisation shall register with the Information Commissioner’s Office as an
organisation that processes personal data.
a. To ensure its processing of data is lawful, fair and transparent, the Organisation
shall maintain a Register of Systems.
b. The Register of Systems shall be reviewed at least annually.
c. Individuals have the right to access their personal data and any such requests made
to the Organisation shall be dealt with in a timely manner.
a. All data processed by the Organisation must be done on one of the following lawful
bases: consent, contract, legal obligation, vital interests, public task or legitimate
interests (see ICO guidance for more information).
b. The Organisation shall note the appropriate lawful basis in the Register of Systems.
c. Where consent is relied upon as a lawful basis for processing data, evidence of opt-
in consent shall be kept with the personal data.
d. Where communications are sent to individuals based on their consent, the option
for the individual to revoke their consent should be clearly available and systems
should be in place to ensure such revocation is reflected accurately in the
Organisation’s systems.
a. The Organisation shall ensure that personal data are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
a. The Organisation shall take reasonable steps to ensure personal data is accurate.
b. Where necessary for the lawful basis on which data is processed, steps shall be put
in place to ensure that personal data is kept up to date.
a. To ensure that personal data is kept for no longer than necessary, the Organisation
shall put in place an archiving policy for each area in which personal data is
processed and review this process annually.
b. The archiving policy shall consider what data should/must be retained, for how long,
and why.
Please refer to the organisation's Data Retention Policy for information for more specific policy information about these matters.
a. The Organisation shall ensure that personal data is stored securely using modern
software that is kept-up-to-date.
b. Access to personal data shall be limited to personnel who need access and
appropriate security should be in place to avoid unauthorised sharing of
information.
c. When personal data is deleted this should be done safely such that the data is
irrecoverable.
d. Appropriate back-up and disaster recovery solutions shall be in place.
In the event of a breach of security leading to the accidental or unlawful destruction, loss,
alteration, unauthorised disclosure of, or access to, personal data, the Organisation shall
promptly assess the risk to people’s rights and freedoms and if appropriate report this
breach to the UK Information Commissioner’s Office (ICO) .